Dashboard

• 1- How do I reset my password?
• 2- Do I need to create a Justcavalli account to place an order?
• 3- How do I create an account?
• 4- How do I log in to my account?
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• 1- How do I search for a specific item?
• 2- How can I place an order?
• 3- Where is my order?
• 4- Is it possible to order through the Customer service?
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• 1- Where is my order?
• 2- Is there any cost for delivery and returns?
• 3- Why is my order split into several parcels?
• 4- My parcel arrived damaged
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• 1- Which payment methods are available?
• 2- When will my card be charged?
• 3- Are my card details safe?
• 4- 3D Authentication
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• 1- How do I return my order?
• 2- Return Policy
• 3- When will I receive my refund?
• 4- What if my item is damaged or defective?
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• 1- How can I find out if a product is available for my country?
• 2- Why can't I return certain products?
• 3- Why can't I purchase or ship certain products to my country?
• 4- How do I know if my order will be shipped DDP or DDU?
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